Terms, Conditions & Care of Product

 

 

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions, which together with our privacy policy govern our relationship with you in relation to this website.

The term  ‘us’ or ‘we’ refers to the owner of the website. The term ‘You’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

You must not damage, interfere with or disrupt access to this website or its content, nor do anything that may impair its functionality or interfere with another person’s access to or use of this website or its content. You must not use this website or content in any way that is unlawful or damaging to dogtraineronline.info or any other person.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without our prior written consent.

To the fullest extent permitted by law, we and our licensors exclude all liability for any loss or damage suffered by you or any third-party, whether direct, indirect, incidental or consequential and howsoever arising, from your access to and use of this website and its content.

You indemnify us and hold us harmless from and against all losses, actions, claims, demands or expenses arising out of or in connection with your use of this website.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of our country of operation as defined in our contact page.

This document may change as our site develops and grows, so please re-visit this page as often as you wish.

Please note changes to the privacy policy, disclaimers or terms and conditions take effect immediately upon posting / become live on this site. Any further use of this website and the content enclosed within by yourself or someone under your direct care/supervision, indicates you have read and accept these complete documents.

Virgin Jewels provides its goods and services to you subject to the following conditions. By using this website and/or purchasing from this site you agree, understand, and accept these conditions of use. If you have any questions or concerns, please don’t hesitate to contact the us using the online query form found in the Contact Us section, or to email me at virginjewels@vodafone.co.nz

CARE – This is costume jewellery for each fashion season. Please handle your jewelry with care. Avoid contact with water, perfumes, moisturizers and cleaning products.

When you are not wearing your jewellery, store it flat away from sunlight and moisture.

Components used are generally plated over brass bases, which is a good material for plating to adhere to.

Shipping $7.00 flat rate postage for orders within New Zealand. NB This is tracked…very important.

Order Status New Zealand – Please allow up to 7 working days from payment received before querying your parcel. Please note cheques can take up to 3 working days to clear.

International – Although most arrive more quickly, please allow up to 14 working days before querying your parcel.

To track your order please email us virginjewels@vodafone.co.nz with your name, contact number and transaction ID

If delivery is delayed for any reason we will contact you.

Refunds and Returns Policy Returns by You for change of mind if You wish to return or exchange Product because of a change in mind, You may do so in accordance with the following process:

  • You must notify Virgin Jewels within 7 days of accepting delivery of the Product and arrange return of the Product within 7 days after such notification.
  • You must notify Virgin Jewels by email virginjewels@vodafone.co.nz to obtain a “Return ID number”, or please call Virgin Jewels directly.
  • You must provide a “proof of purchase”, being either an invoice, transaction ID, email confirmation from Virgin Jewels, or delivery note. Product must be returned to Virgin Jewels head office.
  • On International returns You must mark on the courier company’s consignment so that the Products do not attract possible customs duties and taxes again.
  • You must return the Product in its original condition with the original “swing tag” attached.
  • You are responsible for arranging any insurance on the Product.
  • You are responsible for the cost of the shipment of the Product.
  • Upon receipt of the Product by Virgin Jewels, Virgin Jewels will refund to You the purchase price for the Product, less any shipping costs.
  • Refunds can only be credited back to the credit card or payment vehicle that was used to make the original purchase. The refund will be processed as soon as the items have been received by Virgin Jewels, however, please allow 14 days from the day You return the Product for Your account to be credited.
  • Refunds will only be given to Products purchased at the Virgin Jewels Online Store. Refunds will not be given to Virgin Jewels stock purchased from Virgin Jewels stockists.
  • Exchanges will only be given to Products purchased at the Virgin Jewels Online Store. Exchanges will not be given to Virgin Jewels stock purchased from Virgin Jewels stockists.

Returns By You For Faulty Or Damaged Product If You wish to return a faulty or damaged Product, Virgin Jewels will gladly repair, exchange or refund the original piece in accordance with the following process:

  • That the Product was purchased within 6 months of faulty date.
  • You must notify Virgin Jewels by email virginjewels@vodafone.co.nz to obtain a “Return ID number”, or please call Virgin Jewels directly.
  • You must provide a “proof of purchase”, being either an invoice, bank statement, email confirmation from Virgin Jewels or delivery note.
  • You must return the Product to Virgin Jewels head office.
  • On International returns You must mark on the courier company’s consignment so that the Products do not attract possible customs duties and taxes again.
  • Virgin Jewels will then refund the Price to You in full, replace the Product or exchange for a different Product.
  • Refunds can only be credited back to the credit card or any other payment vehicle that was used to make the original purchase. The refund will be processed as soon as the items have been received by Virgin Jewels, however, please allow up to 14 days from the day You return the Product for Your account to be credited.
  • Exchanges are only possible if the item is available. Virgin Jewels can only exchange faulty items for the same item in the same style, subject to availability. If You wish to exchange, please make Your request clear when requesting Your Return ID number.
  • Please note that unfortunately, returns may not be made to a Virgin Jewels stockist.

Cancellations Virgin Jewels reserves the right to terminate this Agreement at any time. Virgin Jewels shall not be liable to You for any cost, expense, or damages whatsoever for terminating this Agreement. If the Product has not been delivered to You prior to any termination of this Agreement by Virgin Jewels, Virgin Jewels will refund to You any payment You have made prior to termination. While we try to maintain an accurate stock level of our products, due to unforeseen circumstances, products you ordered may not be available. In such case, we offer options for refund of the cost of the out of stock items, substitute it for another product (with your consent) or will issue credit for future use.

Privacy Notice 

Copyright

 All content within this website, included but not limited to text, graphics, images, icons, are the property of Virgin Jewels or its content suppliers. Transfer, download, reproduction, copy, republish of all content within this site are strictly prohibited. For more information please visit the Copyright Council of New Zealand (www.copyright.org.nz)

Product Descriptions and Site Content

 We try our best to describe our products as accurately as possible, however due to the nature of some of our products, they may not be the EXACT items that are seen in the photo. 

Please keep in mind that the items may appear larger or smaller in pictures, so please always check the size or measurement in product descriptions. Due to various computer configurations, colours shown on your monitor may also be different from the actual colour of the products.

If you received any of our products that are faulty or not as described, you can return them in unused, original condition. For more information regarding our returns policy, please see the Returns Policy section.

Loss or Damage of Goods in Transit 

All orders are sent via Track & Trace with NZ Post or Fastway. If an order is not received, a claim will be raised on your behalf and the freight company will contact you for verification. Claims can take up to 6 weeks to process, so please bear this in mind.

All orders are packed with the utmost care and protective packaging to avoid any damage being caused in transit.

Discounts and Promotion Offers 

Virgin Jewels reserves the right to alter any discounts and promotion offers anytime without notice.

Taxes and Duties

. All prices advertised include GST, an invoice including GST tax will be issued with each order. 

International customers may be charged value added tax, sales tax, or custom duties by the Customs of your country, those charges are your responsibility and you understand that any products you acquired from this website are subject to such taxes and duties.

COPYRIGHT All Virgin Jewels designs are copyright. Virgin Jewels prohibits the use of its designs for any purpose without prior written permission from Virgin Jewels.

External links and Electronic Data Transmission 

This site contains external links, we are not responsible for any lost, damages, harm caused, as we have no control over the information collection, products and services of such web sites. Unencrypted data or emails transferred from us may be intercepted or modified by other parties, we do not warrant that any data transferred are free of viruses or harmful components. Whilst we do everything in our control to ensure our website is safe and harm free, Foxes Ltd are not liable to or responsible for any damages caused by using this website, you accepted the inherent risk associated with the insecurity of the Internet.

 

 

 

One Comment

    • Jaya

    • February 17, 2016 at 08:48 am

    Hello Gin, just letting you know I received my ring today and it’s gorgeous…love it to bits! You design and make great jewellery. I’m looking forward to ordering earrings next. Regards, Jaya.

Leave your thought here

Your email address will not be published. Required fields are marked *

WordPress Anti-Spam by WP-SpamShield